TalkTalk are quite simply the worst company I have ever had to deal with.

The first migration number expired over the Holiday season of 2012. They just cancelled Broadband on my account without any correspondence. After trying to complain and fix the problem I provided another migration number only to have a very slow connection. An Outreach engineer visit confirmed my line was capable of 4+meg but I was on a 512K fixed circuit at the exchange. BT Outreach told TalkTalk in the report to fix it with an order to BT Wholesale to change the circuit to ADSLMax.

3 months after ordering I am still on a fixed 512K circuit (a product TalkTalk don't even sell) and am unable to check with anyone at TalkTalk about the state of my account.

The call centres are in all out-sourced (India and South Africa are two I know of) and generally a complete waste of time.

Never use this company.