I'm currently on 1MB but get 819km downloads speeds, recently looked at their website, and they are offering 2mb at ?17.99, yet after phone calls and emails they are still charging me ?20.90 for 1mb, the worse part is that oringally they were charging me ?25.00 until I point out that their website had a cheaper price. Customer service is non existant, they never answer the telephone or respond to emails. Differing price plans for different customers, and I'm still waiting for a refund for when they overcharged, Best option, find someone else, there's plently of broadband isp, vote with your feet.