I have been with VM for a long time now, from the early days of dial-up to an ADSL broadband connection now. The serice has been pretty good and the download speed varied between 6.5 - 7 Mbs.

What has kept me with VM up till now was their good will rebate of £10 per month. So I had been paying £12.40 (£22.40 - £10 rebate) per month for 40Gb download allowance, plus anytime phone calls, which I was more than happy with.
I was recently informed that the rebate scheme has now come to an end, which meant that I was going to have pay the full £22.40 for my package, so I'm now starting to look elsewhere.

Other than that I have had no real problems with VM. If they are able to re-instate the £10 rebate, I'll be staying with them for the forseeable future.