I was a Virgin customer for about 5 years and finally had enough a couple of months ago. The speed of our \'up to 8Mb\' service was usually about 100kb in the evenings and one day we had no service at all for several hours. Everytime I called customer services the staff admitted the speeds were slow and there wasn\'t much they could do. One of their staff even recommended I change ISP as they are oversubscribed!
I changed to ADSL24 and the difference is amazing!
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