Ok this post is for anyone considering using Virgin Media\'s broadband service... or can equally be used by the 1000\'s of existing Virgin customers wondering if they are alone with their broadband issues.

I\'ll be straight to the point...

Internet connection is VERY slow, i have 20mb connection, speed test on here today says i have 620kb/s! On average i\'m lucky to get 1mb.

Technical support is a joke, first you have to pay to fix the service youre already paying for and secondly you have to pay to speak to someone in India who has little english skills and who\'s only advice is reset your modem and try again later.

Result = AVOID!!!