Been with VM for 4 months now, the call centre was fairly useless, but that seems par for the course these days. Have had a reliable connection on the M package. I like the fact VM don\\\'t require a phone service, as this was a waste of money for me with ADSL. I was a telewest customer a few years back and miss the community spirit they had then.I don\\\'t object to the bandwidth throttling during the 4pm to midnight period, as the rest of the day can be used for P2P and it\\\'s only fair to let the low use customers have a reasonable experience(I\\\'m capped daily). My main irritation is with the email servers which seem to be suffering alot of outages