Originally ordered the 8meg package. Upon activation, pings to WoW servers would range from anywhere between 800ms to nearly 2000ms.
A few (rather expensive) calls to customer services later, and they changed the line to 2meg (at no cost reduction to me). Latency now lingers between 300ms-500ms, making it utterly useless for online gaming of any sorts.

Customer service staff were generally quite helpful and reasonably well informed, I have no gripes about them in particular, but the actual DSL itself is terrible.

If anyone in your household does any sort of online gaming, this is most definitely NOT the provider to choose.