I have been a \\\'customer\\\' of Virgin.net for 6 years. They have been my first & only ISP. Until my \\\'upgrade\\\' to the 8mb service all has been well. However before the upgrade they told me I would get 4mb not 8mb. That was fine. However I typically get between 150k and 1.5mb. I get random drop outs. Gaming is impossible. Downloading is tedious. And customer service spend their time blaming BT and my phone line, the weather (and I pay them 25p/min for these nuggets of IT wizardry). What are they doing for their money. Very little as far as I can see. For this I pay them ?25/month. I am off to find someone better (perhaps BT).