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Rob's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 13th Aug, 2008    By: Rob
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Expensive, Slow & Poor
I have been a \\\'customer\\\' of Virgin.net for 6 years. They have been my first & only ISP. Until my \\\'upgrade\\\' to the 8mb service all has been well. However before the upgrade they told me I would get 4mb not 8mb. That was fine. However I typically get between 150k and 1.5mb. I get random drop outs. Gaming is impossible. Downloading is tedious. And customer service spend their time blaming BT and my phone line, the weather (and I pay them 25p/min for these nuggets of IT wizardry). What are they doing for their money. Very little as far as I can see. For this I pay them ?25/month. I am off to find someone better (perhaps BT).

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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