I have been a Vispa Subscriber since August 2009.I have had contracts with 'major players' in the past and have consistantly had issues with speed, continuity and the biggest bugbear of them all, Customer Service.

Since August 2009, none of these issues have arisen. Outages are promptly dealt with. The Technical Support is excellent. The out of hours support, is unfortunately, by email only.
For some this might be an issue. My experience is again, that issues are dealt with promptly.

Yes, they have there teething troubles but they are resolved in a satisfactory manner and within a reasonable timeframe.

If your experience with BT, TalkTalk, Tiscali or any of the other so-called big names has been disappointing to say the least, then I would suggest you give Vispa a try. It is more expensive than any of the providers mentioned but, I think you'll find that extra cost is justified.

Ian Arnold.