Summary: best I have used
May 27th, 2018 (Last Edited: May 27th, 2018)
Have been with (over the years)BT,NTL,Nildram,Plusnet,Sky and prob a few others I cannot remember and have got to say Idnet are in a totally different league,if you call them,whatever time of day or night,the phone is answered in a few rings and by folk who know what they are talking about,not as in the past after waiting for up to an hour or more then speaking to somebody just reading from a script!
Had a couple of problems since joining,one of my own doing the other a network wide issue of theirs,but both were sorted very quickly,this is by far the best ISP I have used from speed,reliabilty and customer service:-it may cost slightly more but the quality of anything is remembered(or appreciated)long after the cost is forgotten,the service as a whole is so good I do wonder if the odd the bad reviews are by reps of other companies!
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