I have had such a bad time since BISCIT went belly up on the 19th March. Zen were recommended here so I signed up with them on 24th April (long story via Be There). 1st May activation date arrived and... Nothing. Zen blamed this on BT and they may be right, but told me to expect a date of 8th May. Guess what? Now told that actually no date at all due to local exchange problems. Again, they may be right, but despite zero IP packets they had tagged my line and could not provide a MAC code! Here I am waiting for another week while my line gets de-tagged. Arse.