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Thomas's Review for iDNET

 iDNET (Broadband Fixed Line)
Posted: 06th May, 2022    By: Thomas
Full Star Full Star Half Star Empty Star Empty Star
Title: Not great, not terrible
First impressions were positive - the service worked well initially.

After a few months, lots of throughput issues crept in - mostly caused by the undisclosed use of Zen backhaul, and once by bad peering between IDNET and another provider. Initially, talking to support about this was difficult - they claimed they couldn't see any issues. After escalating the issues, a few attempts were made to resolve - but issues kept coming back.

It was okay for average use, but don't expect to be able to max out the line reliably using a single TCP stream (such as a HTTPS download, or rsync over SSH).

As someone marketing themselves as a premium provider, it was a disappointing experience.

Time With Provider: 1 Years
Package Name: FTTP 1000/115
Value
Full Star Full Star Half Star Empty Star Empty Star
Speed
Full Star Full Star Half Star Empty Star Empty Star
Support
Full Star Full Star Half Star Empty Star Empty Star
Services
Full Star Full Star Half Star Empty Star Empty Star
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