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Kevin53's Review for Home Telecom

 Home Telecom (Broadband Fixed Line)
Posted: 05th May, 2023    By: Kevin53
Full Star Half Star Empty Star Empty Star Empty Star
Title: Avoid, Avoid, Avoid.
Home Telecom took over Bulldog and we found ourselves under new management. We had no problems with Bulldog, unlike many other Bulldog customers. Home Telecom kept a low profile until they decided to shift away from LLU service provision to reselling Openreach through an intermediary. The poo hit the impeller:- we only had a single pair from the street cabinet. Weeks of messing about. Home Choice totally ineffective. I used Senior Manager contacts in the supply chain to get the line swapped from LLU to Openreach. We ended up using a supplied poor quality French single band modem. Our house was already cabled in Cat 5E and the modem RJ45 worked fine thus we could carry on unruffled. This was all so long ago that wireless n was new! Time passed and wireless grew. Home Telecom were unable to provide a dual band Modem so I just plugged in a dual band WAP and carried on. Now I’m giving up and moving on, having discovered how much more I’m paying for being inattentive to cost!! I’ll update this saga when I’m gone - we shall see…………Incidentally; SamKnows white box user, records generally show a 35/5 speed @1200m from the cabinet.

Time With Provider: 20 Years
Package Name: 40/10
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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