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charlie's Review for Zen Internet
Zen Internet (Broadband Fixed Line)
Posted: 23rd Jun, 2023
By:
charlie
Title: Terrible support
Worse support then BT, people on Tier 1 support are clueless and its impossible to get to anyone past T1 support.
Was without internet for 1month due to lack of competence and 3 engineer visit's for the wrong thing.
Speed was fine but its fine with any provider.
Stay away from the new Zen
Time With Provider: 2 Years
Package Name: FTTP 900
Was without internet for 1month due to lack of competence and 3 engineer visit's for the wrong thing.
Speed was fine but its fine with any provider.
Stay away from the new Zen
Time With Provider: 2 Years
Package Name: FTTP 900
Value
Speed
Support
Services
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