Reviewing Fibrus in N Ireland is a bit of a dilemma. On the one hand, they have been tasked with and have generally succeeded in bringing the 21 century to some beautiful but remote parts of N Ireland, making rural life and a livelihood in the digital world possible.
However, they have done this with the most basic support.
I lost my Fibrus service in the bad weather in February. Three weeks after loss of service, I was reconnected. Not that anyone at Fibrus thought to let me know. Openreach had restored service in a neighboring village after 3 days...
Fibrus is, a fast build, underresourced network which has brought a capability that would otherwise have taken Openreach a decade to deliver. But its support network is flimsy. Even on a good day, webchat support disappears like a teen with an attention disorder. Use only if there is absolutely no alternative...