As a previous Virgin Media Business customer, I needed the reliability VMB provided with a good SLA but with a faster upload as I run some services from home.

iDNET were fantastic as they not only answered the call very quickly, but the lady I spoke to was technically competant and was able to answer all my technical questions straight away (like using my own router, which VLAN to tag, how to set up the connection).

Within a day of signing up, I received an email with all the technical information required to log onto their network. Everything was clear and reassuringly technically precise. No ambiguity.

The service had to be physically installed by CityFibre where they installed the 2.5Gb ONT exactly where I wanted it, working with my as it wouldn't have been the standard choice.

The services came live within a few minutes and have been fault-free since, providing pretty much the full gigabit line speed.

Having a fixed IP address with no CGNAT means I can run services with no port or address translations and my personal firewall is running very smoothly with no issues at all.

iDNET might not appear necessarily the cheapest, but once you consider the quality of service along with technical support, fixed IP and no CGNAT included as standard, I think they offer a superb deal that beats most of the competition.