I had my install in June last year, and it's been working reliably ever since. I started out with their 150 up/down package and recently moved to their Gigabit package.

The Good:

- Installation completed in under an hour.
- Responsive support. Any requests I've made via email have been dealt with promptly.
- Speeds as advertised if plugged into the router, with low latency.
- The router was heavily locked down initially, but they were fast to action my request to enable port forwarding.

The Not so Good:

- The combined ONT/Router they provide isn't great and only offers WiFi 5 (not really adequate for a gigabit connection, hence stars removed for speed).
- Very shallow dig in the garden (but not my problem).
- Expensive/limited phone package compared to traditional telecom providers.