I also ended up in an area with no service. The houses 50 yards away did have it, but mine missed out due to ducting issues.

After numerous emails and conversations with Alex, we managed to get the service installed. I had to fit some ducting myself to finish the last few metres of the fibre run, but I’m glad I did because the speed is top-notch.

So far, after five weeks, there have been no issues. The supplied Eero 7 Pro router is working very well indeed. I haven’t had to contact customer service, but I’ve had a courtesy call to check I’m happy with everything.

I would recommend Lightspeed to anyone in their service area.