Was thrilled to discover new house had FTTP in the road.Website was lacking but signed up by phone. Quickly discovered the staff know less than I do as a lay person. Recommended next door as being better than FTTC,having had FTTP in the past.Neighbours gave up trying to get installation and went with alternative.Package didn't increase to new lower bandwidth tier as others do. They contacted me to sell me a new 2 year contract but their service isn't the best by a long way and there's no way to do anything for yourself online ad you can't even check when the contract is up online. 70mbps AAISP works better than Ogi 150. Slows at certain times and glitches out. When I refused to sign new contract the price went up to even more than Aaisp and the likes. They carried on phoning me more than I wanted about it until I got cross. Had already said if you charge this or keep bothering me I'll leave sooner than planned.Bill is now nearly £50. Openreach build in the next few months, so ordered new router and 4g dongle to tide me over until I can go back with a decent ISP again. Soon as set up I'm gone. Think they think they have me over a barrel as connectivity in Wales is apauling so think they prey on people who have no other choice. But I'd be inclined to go mobile or starling before going with Ogi. Looking forward to a proper Isp again. Too many of these cowboys in
Time With Provider: 2 Years
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