I was with BRSK for over two years before being merged into YouFibre this year, and they did not disappoint.
YouFibre set the tone for all other broadband providers in our area, they offer the fastest internet we’ve ever been offered at 8gbps, all the way down to (a still very fast) 200mbps for cheaper than the ‘big providers’ would even consider offering.
The service aside, their leadership also sets the tone and leads by example. Even prior to the merge I could see YouFibre’s CEO, Jeremy Chelot, active on Twitter (X) interacting with the community and the customer base, giving you confidence as you can have faith that his passion is setting the tone for the rest of the organisation.
Lastly, one thing I really appreciated about BRSK was that they did their referral programme in-house, rather than using a third-party, which in my experience are often difficult to deal with and mean that friends and colleagues you recommend are put off from signing up as the process is difficult and confusing.
YouFibre/Netomnia listened to customers and knew the value of having the refer a friend programme in-house, and incorporated the same referral code process at YouFibre.
Time With Provider: 3 Years
Package Name: You2000