After 5 years "expecting soon" Got it installed.
Engineer was very interested to use OpenReach cable. As I added broadband, told to install new cable from pole.
Have it for few weeks now. In first week had problems with dropped packets, but before I started to do deeper checks, it's started to work properly.

Only problem is very poor first level support. A I need rDNS for emails, asked in their app to add it. They told will add it. Then week no reply at all. Sent even emails to default email. At the end I found email to local support representative and they added rDNS record. Also Mark very professionally helped me with troubleshooting my "dropped packets" by suggesting what and how to perform tests. When I got everything sorted, got reply from first level support that "we do provide rDNS records only to business customers". To tell that they been waiting at least 10 days, but was too late as I got it already. Also, when I was contacted first in 2021 also was told that they adding records.

Speeds Are as advertised, but not exceeding 2013 Mb/s and ping to 8.8.8.8 is ~3.5ms.

Unable to use their router for wifi. It's not pas-through DHCP from my router.

Now I'm happy 2000/2000 (static IP) customer!