Posted: 09th Dec, 2009 By: MarkJ
Communications provider Entanet UK, which supplies several ISPs with resold and wholesale broadband services, has concluded its three week trial of traffic prioritisation measures (
original news) and deemed it to have been a success. As a result the provider has decided to keep using the system.
Entanet's Steve Lalonde said:
"The feedback we have received strongly supports Entanet’s decision to continue to apply the measures as a means of improving the user experience of the majority of customers. As a result our prioritisation measures will continue to be applied. Where customers report access speed issues, we have encouraged Partners to share the experiences with us directly and with specific details so that we can investigate accordingly."
Back in November Entanet claimed that approximately 90% of its customers were seeing their connection adversely affected by 10% who use their connection for heavy downloading via newsgroups and P2P (peer-to-peer) applications. The new system naturally gives both of these non-interactive bulk services a lower priority.
However while some customers have indeed seen improvements, others claim to have noticed very little or no change at all. That could of course just as easily suggest an underlying problem with Entanet's capacity as it might an issue at the end-users own local premises / line or exchange.
Meanwhile Entanet's recent performance problems and controversial earlier usage plan changes appear to have caused a number of partners to adopt unbundled broadband alternatives, switching to or adding suppliers like Murphx (C&W) etc. The last 12 months have been anything but smooth and Entanet will probably be hoping for a better 2010.