I had been with my old ISP for many many years and although initially the speeds were acceptable, more recently they had seriously declined, since being bought by another telco, to the point of less than 1Mbps in the evenings. Their technical support were unable to increase the speed, despite numerous calls and emails to them! I'm on a non-LLU exchange so didn't really expect to get much of a speed increase, no matter which ISP I went with, especially as a local friend gets similar speeds with a different ISP; however, I decided to give XILO a go, after seeing reviews on here. The fact that I could try it without a long-term contract (month at a time) was attractive, as if not satisfied I could move. My trepidation was unfounded though, as XILO have proved to be an absolutely brilliant ISP. To start with, I had a few questions before migrating, so I emailed XILO technical support and to my surprise I received replies extremely fast, often within minutes of submitting! The migration to XILO went extremely smoothly, with my existing ISP providing the MAC code within minutes of requesting and XILO completing the migration on the date promised. I am on a 8Mbps exchange. I'm writing this review in the evening and my present sync speed is 7552 kbps, with a download speed of 5816 kbps. Compared to evening download speeds of less than 1000 kbps I was getting with my old ISP, that is a remarkable increase. XILO control panel is very good, clearly showing bandwidth usage on monthly and daily graphs. I opted for a 50Gb/month package, as it was the same price as my old ISP was charging, I have found it to be more than enough and I'm quite a heavy user.
Keep up the good work XILO :)
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