ISP Reviews by ThisBrownGeek

I signed up to Community Fibre for their 3Gbps speed in July 2023. The installation process was delayed due to them not having enough Technicolor routers in stock that can handle 3Gbps, it took 3 weeks to solve the issue (Community fibre engineers carried out my install and they were fantastic).

I also recommended CF to my parents and a friend of mine, who had extremely poor installation experiences due to Community Fibre relying on Kelly Communications for installations. Missed appointments and aborted visits numerous times, it was a disaster. Community Fibre customer service is also lacking as they clearly can not keep up with their massive growth.

Still, I do recommend them as their speeds are actually incredible and in about 9 months of being a customer I have had ZERO downtime! This is brilliant and I love their service, I have never had an ISP be this reliable. If you sign up, be aware of them using a third party like Kelly Communications for your install, but once its all up and running you should be fine. Hopefully as time goes on they will increase their customer service staff numbers too.

I also filmed a YouTube video regarding my experience which you can find here: https://www.youtube.com/watch?v=zpxf873ypc8

Thanks for reading my review.