AAISP

Product Ratings
Services
85%
Support
95%
Speed
91%
Value
86%
Summary: Breath of fresh air
August 19th, 2010 (Last Edited: August 19th, 2010)
Migrated from Sky LLU to AAISP (21CN). Sync rose from ~2500 to ~3100, ping times dropped by half. Control panel is excellent, lets me see exactly what the line is doing. Support staff available at the end of the phone or on IRC which is light-years ahead of Sky, plus you can talk tech to someone without having to jump through hoops.

Having previously been a customer of Eclipse and Zen in years gone by at a previous address, I was attracted to Sky because of the lower costs and the belief that with such a long line at my new house, I wouldn't appreciate the benefits of a more specialised ISP. Now I'm with AAISP, I remember what I was missing. The monthly cost may be higher but you get what you pay for. Just praying for a FTTC rollout by Openreach now :)
4 out of 6 people found this review helpful
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Summary: AAISP
July 28th, 2010 (Last Edited: July 28th, 2010)
AAISP suits my needs as a technical user better than any other ISP I've used since my early days online with Demon and Cymrunet. Good service, helpful staff and a sane pricing structure.
3 out of 6 people found this review helpful
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Summary: No problems :-)
July 15th, 2010 (Last Edited: July 15th, 2010)
Moved to AAISP from Plusnet, something I have been planning for a while and just letting the frustration build up. It is a pleasant and refreshng change to have an ISP where Technical support listen and my latency figures have come back to something more normal.
4 out of 6 people found this review helpful
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Summary: Speed, full service
July 14th, 2010 (Last Edited: July 14th, 2010)
AAISP's attitude is refreshing. The no-nonsense "we aim not to be the bottleneck" service really lives up to its billing.

Switched to AAISP (using BT Wholesale (20CN) IPStream Max _Premium) a couple of weeks ago. Using extremely long line.

With Demon Business, never got the speeds that I paid for as congestion was always a problem. With AAISP, speeds never drop even at peak times and latency remains consistently excellent regardless of time of day.

Native IPv6 and dual-line ADSL await, if I can sort out the required hardware
3 out of 5 people found this review helpful
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Summary: Best Provider I have Used
May 26th, 2010 (Last Edited: May 26th, 2010)
I've been with AAISP since November and they have been excellent. They always keep you up to date with what is happening and their control panel for monitoring usage is excellent and very informative . I have only used their email support but they have been very quick to respond to my queries. I've used Eclipse, Pipex, AOL, Demon and O2 Access before moving to AAISP and none of them hold a candle to the service provided by AAISP.
2 out of 5 people found this review helpful
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