Ok, I was with my old provider for over 12 years and _never_ had any trouble with them.

However, after speed-testing them randomly a couple of years back my average speed was approx .6mb (NB; I am in no way tech savvy so excuse my lack of 'tech' speak!)

A friend of mine recommended Xilo so I researched them thoroughly and found nothing but good words said about them, so took the plunge.

Best thing I ever did net-wise!! My speed is currently well over 6mb and I'm now enjoying my PS3 gaming, films and music downloading like I never have done before.

Any issues I had were answered promptly by the help desk either thru phone or email and with a human voice on the end who obviously cared about their customers and Xilo as a business.

I can't recommend these guys enough, and I've been trying to get all my fiends on board as well!

With no contracts and rolling month-by-month payments, what have you got to lose??