I moved to XILO after a series of insurmountable problems with Sky – I was actually told by Sky that the reason my broadband service was so slow or failed intermittently was because there was a virus on one of our devices.
Originally I chose XILO because they offered a 1 month rolling contract and, given the level of frustration I experienced from customer support at Sky, I wanted to be able to move to an alternative ISP if they didn't perform.
I have now been with them for nearly 18 months and I am seriously impressed with both the speed and reliability of their service (currently on the Office 15GB 21CN Service but moving to the BE Pro 24 Unlimited shortly). Not only are the products they offer seriously impressive but their customer service & support is second to none and they actually know what they are talking about.
10 out of 10 and I would recommend them to anyone looking for fast reliable broadband and impressive customer service and support.
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