I have been with Andrews & Arnold for many years having previously tried several other ISP's. They are quite simply without peer. On the few occasions I have needed to contact support you are sure to speak with someone who has a genuine interest in solving whatever your issue might be. More importantly, the support staff have the knowledge to get the job done rather than going through a script parrot fashion.
Recently we moved home and BT had given a lead time of four weeks to get broadband installed (I asked bt as I thought they might be quickest). Having thought this was a mistake I asked another operator who again told me a date nearly one month away!!!!
I phoned Andrews and Arnold and they said I could expedite an order and be connected within 24 hours. Music to my ears :) It cost extra for this speedy connection but was ultimately worth every penny as I work from home 90% of the time.
If you are wavering on the price, do yourself a huge favour and bite the bullet, you will never have broadband woes again.
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