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The often outspoken boss of business ISP Andrews & Arnold (AAISP), Adrian Kennard, has criticised BTOpenreach’s engineers today for trying to sell one of its customers a BT-Infinity (FTTC) HomeHub3 router while being paid to fix a separate problem and sometimes refusing to fix faults unless one is present.
Urban focused UK ISP Hyperoptic has quietly expanded the coverage of its ultra-fast 1Gbps (Gigabits per second) capable fibre optic (FTTB) broadband service to cover the Lanterns Court / City Nites block in London’s bleakly named Isle of Dogs, which is home to around 600 apartments.
The communications regulator, Ofcom, has released its annual 2012 Communications Market Report (CMR), which covers almost every conceivable variable of the UK’s media and telecom industries. In particular it reveals that 60% of UK homes can now access superfast broadband ISP services (up from 53% a year ago) but uptake is still low.
The UK Advertising Standards Authority (ASA) has rejected an attempt by Virgin Media to have rival Sky Broadband’s claim of offering a “totally unlimited broadband” package banned from its TV, press and website promotions. Meanwhile Sky succeeded in having several adverts for Virgin’s TiVo service banned.
Budget internet and phone operator TalkTalk (AOL) has reportedly spent £200,000 on an upgrade of their unbundled broadband (LLU) services at several telephone exchanges in West Norfolk, which includes Middleton, Terrington St Clement, Hunstanton and Heacham.
The UK Internet Services Providers Association (ISPA) has confirmed that six new internet and telecoms providers have joined its ranks since last month when nine others joined, which is perhaps partly a reflection of the seemingly anti-ISP stance that increasingly appears to emanate from the government.