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ISP News Archives for August 29, 2012

 
ofcom 2012 consumer uk telecoms complaints august report

29th August, 2012 (1 Comment)

The UK communications regulator, Ofcom, has today published its latest quarterly consumer telecoms complaints data report. Overall complaint levels have been falling since last year, although the number of people complaining about how ISPs actually handle their complaints shot up during July 2012.

2mbps for all UK people by 2015 sign

29th August, 2012 (25 Comments)

Point Topic’s Tim Johnson has told the Broadband Forum’s quarterly meeting in Bucharest that UK and EU plans to deploy superfast broadband are at risk of putting too much emphasis on headline speeds and “not enough on the user experience“, with 40 million homes in Europe still unable to get even basic speeds of 2Mbps (Megabits per second).

uk advertising standards authority

29th August, 2012 (9 Comments)

The UK Advertising Standards Authority (ASA) has banned a press advert for Sky’s (Sky Store) movie rental service after rival ISP BT complained that it would have required a significantly faster internet connection than Sky Broadband could deliver in order to meet their “available instantly” promise.

postoffice uk broadband

29th August, 2012 (0 Comments)

The Post Office, which recently announced a £500m plan to swap from its old BT based broadband platform to a new TalkTalk and Fujitsu network (here), has begun offering 6 months free Anytime UK Calls with their home phone and broadband bundles.

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