ISP News Archives for September 27, 2013

The Hampshire County Council (HCC) has today become the latest local authority to publish a roll-out map for phase one of its state aid supported £13.8m project to make BT’s superfast broadband (FTTC/P) network available to “at least” 90% of premises by the end of 2015.

Just like clockwork BT Retail has announced that millions of customers across the United Kingdom will see their broadband prices rise by up to 6.5% (though BT’s current offers will not be impacted) and Line Rental jump from £15.45 a month to £15.99 (3.5%) from 4th January 2014. The cost of calls will also rise by around 6%.

Netflix UK‘s unlimited movie and TV streaming service has been upgraded to support a higher bit rate Super HD (Super High Definition) video stream that applies less compression to the 1080p image, which means that those with faster connections should get a better quality.

The UK telecoms regulator has published its latest Q2-2013 customer complaints report and reveals which of the largest fixed line broadband, telephone, mobile and pay-tv providers have caused the most annoyance for consumers. Happily the overall level of complaints, especially for EE and TalkTalk, has fallen.

A new report from the Culture, Media and Sport Committee has taken a broadly pro-enforcement line on tackling Internet copyright infringement (piracy) and called for the much-delayed 2010 Digital Economy Act (DEAct) system of Warning Letters from broadband ISPs to be implemented at “far greater speed” than planned.