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ISP News Archives for July 24, 2014

 

24th Jul 2014 (12 Comments)

A new survey conducted by Which? on 3,621 members of the public has revealed that 68% of consumers who escalate their complaint against a service or utility provider (e.g. broadband, phone, energy, water etc.), such as by using an independent ombudsman, win their case. But sadly 60% of those who attempted to resolve a complaint directly were left dissatisfied

24th Jul 2014 (2 Comments)

Bargain hunters looking to take Primus Saver’s ultra-cheap £1.20 per month (plus £13.99 line rental) broadband and phone bundle, which comes with a 20GB usage allowance, free router and free UK evening and weekend calls, should take note that the ISP will soon withdraw it in favour of new “totally unlimited” packages. The existing fibre (FTTC) deals will also soon be gone.

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