Home » UK ISP News Archive » Monthly Archives: January 2016 (86 Posts Found)

ISP News Archives for January 2016

UPDATE 2 Years On – Lace Hill’s Wait for Faster Broadband in Buckinghamshire

31st January, 2016 (22 Comments)

A large build of new homes on the outskirts of Buckingham (England) is still struggling to be recognised as needing faster broadband via the state aid fuelled Connected Counties project, which is because the local authority and BT were unable to identify its existence.. even though it’s kind of hard to miss.

Three UK Scraps Legacy Mobile Tariffs – Forces Pricey Upgrade

30th January, 2016 (28 Comments)

Customers of Three UK are livid this week after the mobile operator began warning them that their old, cheaper and more flexible legacy tariffs would be coming to an end. In some cases the outcome represents a massive price hike, which has resulted in the operator’s #MakeItRight slogan being mocked.

BDUK Extends UK Rural Broadband Subsidy Scheme to Wireless ISP

29th January, 2016 (21 Comments)

In an interesting development the Government appears to have extended its £60m 2Mbps for all rural broadband (USC) subsidy scheme to include fixed wireless ISP Quickline in Lincolnshire (England), which is big change from the initial focus on Satellite based solutions.

BT Continues to Play Musical Chairs as Wholesale CEO Nigel Stagg Exits

29th January, 2016 (10 Comments)

BT’s seemingly endless merry-go-round of senior managerial changes has continued today with the surprise news that Nigel Stagg, CEO of BTWholesale, is to step down from the UK telecoms giant after 36 long years of service. A successor will apparently be “announced in due course“.

Ofcom UK Probes Mobile Operator EE Over Billing Concerns

29th January, 2016 (2 Comments)

The UK telecoms regulator has launched a preliminary investigation to established whether or not mobile operator EE, which is imminently about to become a part of the BT Group, has once again broken its rules by failing to accurately bill their customers.

EE UK Delivers the Fastest Mobile Broadband at London’s Airports

29th January, 2016 (1 Comment)

Perhaps unsurprisingly EE has once again been shown to deliver the fastest Mobile Broadband (3G and 4G) Internet speeds at all three of London’s main airports – Gatwick (LGW), Heathrow (LHR) and London City (LCY).

UPDATE2 Sky Broadband Tops 5.9 Million Subs, Preps Sky Q for February

29th January, 2016 (5 Comments)

Sky UK has today published the company’s latest results to the end of 2015 (calendar), which reveals that the total number of Sky Broadband subscribers in the UK and Ireland increased by +144K in the quarter to total 5.89 million (better than the +133k added in Q3). The operator is now focused on the launch of Sky Q, but where is Sky Mobile?

uSwitch’s 2016 Broadband Awards Praise Virgin Media and PlusNet

29th January, 2016 (4 Comments)

The annual uSwitch.com Broadband Awards 2015 were held last night and suffice to say that two ISPs dominated the evening more than most, Virgin Media and Plusnet. Both providers managed to sweep a bunch of gongs in different categories, although Virgin clearly picked up the most.

BT Openreach Under Fire for Being Slow to Connect New Build UK Homes

28th January, 2016 (21 Comments)

It’s a familiar story, you buy a newly built house only to find that it could take months before BTOpenreach get around to connecting you to even a basic broadband or phone service and then when it does go live the service could be slow. Meanwhile the property developer blames BT and vice versa.

Sckipio Claims G.fast Broadband Will Deliver 500Mbps at 500 Metres

28th January, 2016 (28 Comments)

Israel-based Sckipio, which is making some of the hardware for BT’s forthcoming hybrid-fibre G.fast (ITU G.9700/1) broadband tech, claims to have successfully tested a connection that delivers speeds of 300Mbps over 500 metres of copper cable and this could rise to 500Mbps. But there’s a catch.

Worcestershire UK Unveils Next Areas to Benefit from Fibre Broadband

28th January, 2016 (5 Comments)

The Superfast Worcestershire (England) project has today announced which areas will benefit from its second contract with BTOpenreach, which aims to expand the local coverage of “high-speed fibre broadband” (FTTC/P) to an additional 8,000 premises by Autumn 2017.

Government Praises WarwickNet’s Northamptonshire Broadband Rollout

28th January, 2016 (5 Comments)

Last year’s effort between the Federation of Small Businesses and WarwickNet to identify and roll-out a superfast FTTC / FTTP broadband service to business parks and industrial estates in Northamptonshire (England) has won rare praise from the central UK Government.

Aberdeen Eyes Broadband Boost from GBP250 Million City Deal

28th January, 2016 (9 Comments)

The UK Government has today signed a new City Deal, which will pump up to £250 million into Aberdeen (Scotland). Most of the investment will go towards propping up the city’s gas and oil industry, as well as expanding its harbour, although some will be used to further boost digital connectivity.

Three of TalkTalk’s Indian Call Centre Staff Arrested for Scamming

28th January, 2016 (12 Comments)

Relations between UK broadband provider TalkTalk and sub-contractor Wipro, which operates their outsourced call centre(s) in India, have been strained after the ISP identified three customer support agents that appeared to be stealing personal data from subscribers and using it in scams.

Ookla Accuses UK Broadband ISP of Manipulating its Internet Speedtests

27th January, 2016 (12 Comments)

Ookla, the company behind the popular Speedtest.net service, has accused a broadband ISP in the United Kingdom of “intentional manipulation” by “prioritizing port 8080” Internet traffic in order to return a better performance result for their subscribers. But the reality may be more complicated.

UK ISP Plusnet Offer 6 Months FREE Unlimited 38Mbps FTTC Broadband

27th January, 2016 (2 Comments)

Plusnet has launched a new offer on their ‘up to’ 38Mbps Unlimited Fibre (FTTC) broadband package, which gives new subscribers 6 months of free service (£14.99 a month thereafter). As usual you also have to take the ISPs Phone Line Rental from £16.99 per month or the monthly equivalent of £15.49 when pre-paid for a year.

ASA UK Says Broadband ISP Speed Complaints Have Dropped by Half

27th January, 2016 (0 Comments)

It’s nearly four years since the Advertising Standards Authority (ASA) first introduced tougher rules to tackle misleading promotions of broadband ISP speed (here) and the organisation seems unlikely to toughen its stance again, especially with related complaints falling by half. Meanwhile Ofcom’s new speed rules are about to be enforced.