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ISP News Archives for July 21, 2016

 
10,000 Extra Premises in Leicester to Get BT’s Fibre Broadband

21st Jul 2016 (2 Comments)

A new contract worth £5 million has been signed with Openreach (BT) to expand the operator’s roll-out of “fibre broadband” (FTTC/P) services, which will cover another 10,000 homes and businesses in the city of Leicester (Leicestershire, East Midlands of England) over the next 2 years.

EE Returns 100% of Pay Monthly Support Calls to the UK and Ireland

21st Jul 2016 (1 Comment)

Telecoms operator EE has today announced that 100% of its Pay Monthly Mobile customer service calls are now being handled in the UK and Ireland, which marks a major milestone in its on-going “onshoring” effort to answer 100% of all service calls in the local market.

Vodafone UK Make 4G Mobile Roaming Available to 101 Destinations

21st Jul 2016 (0 Comments)

Mobile operator Vodafone has announced that their customers in the United Kingdom can now enjoy 4G (LTE) roaming in over 100 destinations around the world (i.e. use your calls, texts and data allowance abroad), which is more than any other Mobile Network Operator (MNO) in the country.

UPDATE2 2nd Major Power Fault Affects UK ISPs, BT and Internet Services

21st Jul 2016 (26 Comments)

After yesterday’s major disruption (here) we’re loathed to report that this morning appears to have started off in much the same way, with broadband ISPs from across the UK all reporting similar Internet disruption as a result of another possible power failure at a major London data centre.

UPDATE UK ISP TalkTalk Ranked Worst for Call Centre Customer Service

21st Jul 2016 (6 Comments)

A new Brick Wall Index from customer service solutions provider Eckoh, which identifies call centre menus that create the highest levels of consumer frustration, has ranked TalkTalk top of its table for being one of the “worst customer service offenders” in the United Kingdom.

Vispa’s Wireless Network in Cheshire Joins Broadband Subsidy Scheme

21st Jul 2016 (0 Comments)

UK ISP Vispa has announced that new subscribers to their 250Mbps capable CityWireless broadband network, which is available to several urban and rural parts of Cheshire (England), will benefit from a price cut after the provider joined the Government’s “2Mbps for all” rural broadband subsidy (USC) scheme.

ITS Technology Group Appoints New Chairman – Kevin Gaskell

21st Jul 2016 (0 Comments)

The ITS Technology Group, which has built several fibre optic and wireless broadband networks around the United Kingdom, has appointed Kevin Gaskell to be its new Group Chairman in order to help “attract further investment“.

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News Archive Calendar
July 2016
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The Top 15 Category Tags
  1. FTTP (5571)
  2. BT (3526)
  3. Politics (2549)
  4. Openreach (2308)
  5. Business (2279)
  6. Building Digital UK (2250)
  7. FTTC (2049)
  8. Mobile Broadband (1987)
  9. Statistics (1796)
  10. 4G (1676)
  11. Virgin Media (1634)
  12. Ofcom Regulation (1472)
  13. Fibre Optic (1405)
  14. Wireless Internet (1399)
  15. FTTH (1382)
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