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ISP News Archives for July 18, 2016

 
BT Openreach CEO Claims “Strong” UK Customer Service Improvements

18th Jul 2016 (25 Comments)

Openreach, which is responsible for maintaining BT’s national UK phone and broadband network, takes a lot of flak from both ISPs and consumers alike for customer service failings (missed appointments, service delays etc.). But today Clive Selley, CEO of BTOR, has claimed to be turning things around.

FTTC Broadband for 190 Businesses in the Beddington Industrial Area

18th Jul 2016 (4 Comments)

A new partnership between Openreach (BT) and Beddington’s Business Improvement District (BID) team will result in around 190 businesses within the industrial area of Croydon (London) gaining access to an ‘up to’ 80Mbps Fibre-to-the-Cabinet (FTTC) broadband service.

Satellite Internet Welcomes Tweak to 2Mbps Broadband Subsidy Scheme

18th Jul 2016 (2 Comments)

Satellite Internet, which supplies Satellite based broadband connectivity using the SES (ASTRA) platform, has welcomed a revision to the Government’s “2Mbps to all” broadband support scheme that means subsidies are “now being passed directly” to those who actually deliver the service (i.e. ISPs).

ITSPA Offer Consumer Complaints Guidance for UK VoIP Providers

18th Jul 2016 (0 Comments)

The Internet Telephony Services Providers Association, a trade body for the United Kingdom’s Voice-over-IP (VoIP) industry, has today introduced a new Complaints Handling Code and Guidance for its members to ensure that consumers are treated properly.

UPD South Yorkshire ISP Origin Broadband Refresh Brand and Hikes Prices

18th Jul 2016 (9 Comments)

Doncaster-based ISP Origin Broadband will today introduce a new brand identity and this is also being supported by a refreshed website design, as well as a tweaked range of broadband and phone packages that appears to include some sharp price hikes.

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The Top 15 Category Tags
  1. FTTP (5530)
  2. BT (3518)
  3. Politics (2542)
  4. Openreach (2298)
  5. Business (2266)
  6. Building Digital UK (2247)
  7. FTTC (2045)
  8. Mobile Broadband (1977)
  9. Statistics (1790)
  10. 4G (1668)
  11. Virgin Media (1621)
  12. Ofcom Regulation (1465)
  13. Fibre Optic (1396)
  14. Wireless Internet (1391)
  15. FTTH (1382)
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