Home » UK ISP News Archive » Monthly Archives: January 2018 (89 Posts Found)

ISP News Archives for January 2018

Citizens Advice Blasts Poor Reliability of UK Mobile and Broadband ISPs

25th Jan 2018 (5 Comments)

The Citizens Advice agency has claimed that 6 out of 10 broadband users have suffered from slow speeds or had their connection stop working in the last year. As a result they are calling on the government to “strengthen the voices of telecoms consumers” by establishing a consumer advocate.

Sky Say Goodbye to NOW TV Combo and Hello NOW Broadband

25th Jan 2018 (8 Comments)

Sky’s sibling NOW TV video streaming platform has announced that UK customers will soon be able to take their contract-free broadband ISP and phone service, albeit without needing to bundle it alongside TV as part of a “Combo“. A new NOW TV Smart Stick (Roku) is also being introduced.

Voneus Partners Gigaclear to Offer 1Gbps Broadband in UK Rural Areas

25th Jan 2018 (5 Comments)

Fixed wireless ISP Voneus has today announced an interesting new partnership that will enable them to offer residential and business customers a wide range of 1Gbps capable broadband services, albeit via Gigaclear’s ultrafast Fibre-to-the-Premises (FTTP) network in rural parts of the United Kingdom.

Scottish Gov Stops Community Broadband Scotland Scheme UPDATE

25th Jan 2018 (17 Comments)

In an unsurprising development the Highlands and Islands Enterprise has announced that their Community Broadband Scotland (CBS) initiative, which provided public funding to help setup new alternative broadband networks in very remote rural areas, is coming to an end.

Sky Reports UK Growth in Mobile and Broadband for H1 2018

25th Jan 2018 (8 Comments)

Sky (Sky Broadband) has today published their latest results to the end of December 2017 (financial H1 2018), which reveals that Fibre (FTTC) penetration increased to 33% (up from 21% last year) of their UK broadband base but there’s still no sign of their Sky TV without a satellite dish (IPTV) service.

Wales Could Unveil New Superfast Broadband Rollout Plan Next Week

24th Jan 2018 (10 Comments)

The Welsh Government (WG) has suggested that it will next week publish information on new rollout plan for “superfast broadband” (30Mbps+) services, which could set out their strategy for extending related networks to cover the whole of Wales (benefiting approximately 98,145 additional premises).

Ofcom Fine ISP Gateway Telecom £20K for Preventing Number Ports

24th Jan 2018 (0 Comments)

Phone and broadband provider Gateway Telecom (GW Telecom Ltd.) has been hit with a fine of £20,000 after the national telecoms regulator, Ofcom, ruled that they had broken the rules by “not enabling a customer to keep their telephone number when switching to another provider.”

Tutela Name Fastest UK Mobile Broadband Operators for Q4 2017

24th Jan 2018 (4 Comments)

Mobile operators EE and Vodafone have top of Tutela Technologies latest crowd-sourced study of Mobile Network Operator (MNO) performance in the United Kingdom for Q4 2017, which focused heavily on 4G and 3G based Mobile Broadband speeds and latency etc.

ISP TalkTalk to Start Shifting UK MVNO Mobile Customers Back to O2

24th Jan 2018 (2 Comments)

Budget broadband ISP TalkTalk has confirmed that customers of their existing Mobile platform will, at the end of their current contract(s), be given the choice of either switching to a completely different Mobile operator or taking out a special deal on one of O2’s plans.

Virgin Media TV Customers Offered Free Upgrade to New V6 Box

24th Jan 2018 (14 Comments)

After a long wait Virgin Media has announced that existing UK customers of their broadband, phone and TV bundles will now be able to take advantage of a FREE upgrade to the cable operator’s new 4K Ultra-High Definition (UHD) ready V6 set-top-box. The offer comes with no re-contract requirements.

SSE Cut UK Phone and Broadband Prices for Non-Energy Customers

24th Jan 2018 (0 Comments)

Customers of SSE (Southern Electric) should note that the ISP is changing the monthly price of all phone and broadband packages for non-existing SSE energy customers, which means that those without an energy plan will no longer pay a £5 surcharge on their monthly bill for the first 12 months.

Council Sets Out Details for Review of Aylesbury Vale Broadband ISP

23rd Jan 2018 (1 Comment)

The Aylesbury Vale District Council in Buckinghamshire has set out details and a timetable for their review into the Aylesbury Vale Broadband project, which after concerns over rollout progress and funding was recently sold (FTTH network assets) to UK ISP Gigaclear for an undisclosed sum.

SSE Enterprise Telecoms Sets Out its 2018 Predictions for UK Networks

23rd Jan 2018 (8 Comments)

The enterprise division of SSE Enterprise Telecoms has today set out its list of predictions for the major trends that could affect UK telecoms in 2018, which focuses on the rise of alternative network providers, greater access to fibre optic cables, more preparation for future 5G Mobile and so forth.

CMA Stall 21st Century Fox Takeover of Sky as NOT in the Public Interest

23rd Jan 2018 (2 Comments)

The UK Competition and Markets Authority has today “provisionally” ruled that 21st Century Fox’s £11.7bn bid to takeover Sky (Sky Broadband) by acquiring a 61% stake in the company (Fox already owns 39%) is “not in the public interest,” due to concerns over media plurality.

Former Openreach MD Becomes CEO of Altnet ISP ITS Technology

23rd Jan 2018 (0 Comments)

The ITS Technology group, which is an alternative network provider that has deployed a number of fixed wireless and fibre optic broadband networks around the UK, has appointed Daren Baythorpe (Openreach’s former BCD Managing Director) to be its new Chief Executive Officer (CEO).

People Still Prefer to Contact their UK Broadband ISP via Phone

23rd Jan 2018 (8 Comments)

The latest ISPreview.co.uk reader poll, which was conducted between 23rd Nov 2017 and 18th Jan 2018, has found that the humble telephone remains the most popular way for broadband users to contact their ISP. Meanwhile a third were unhappy with their provider’s customer service.

Most UK Households Spend More Time Online Than Watching TV

22nd Jan 2018 (6 Comments)

A new survey of 2,500 UK consumers, which was conducted by business and tax advisory firm EY during Aug 2017, has revealed that 56% of UK households spend more time on the internet (inc. streaming) than watching TV (up from 49% in 2016) and 77% think of broadband as a utility service like gas etc.