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ISP News Archives for July 12, 2019

 

12th Jul 2019 (2 Comments)

New customers looking to take one of Vodafone’s fixed line FTTC based superfast broadband and phone packages are, until 13th August 2019, also being offered an included Amazon Echo Plus smart speaker (retails at up to £139.99). On top of that the ISP has also slightly reduced their monthly price on the 35Mbps plan.

12th Jul 2019 (3 Comments)

The Institute of Customer Service has published its latest UK Customer Satisfaction Index, which lists the top 50 organisations for customer service.. obviously. Overall only two telecoms providers (mobile, broadband ISP and phone) made the grade – mobile operator giffgaff (ranked 19th) and Tesco Mobile (ranked 49th).

12th Jul 2019 (5 Comments)

The UK telecoms regulator, Ofcom, has today proposed to make a “slight change” to the technical parameters allowed for licence exempt use of in-vehicle low gain mobile phone repeaters (aka – signal boosters / signal enhancers), which in theory could help to improve mobile reception inside vehicles.

12th Jul 2019 (19 Comments)

Consumer magazine Which? has published the results of a new survey, which asked over 8,000 UK respondents about their broadband ISP switching habits. Overall a third said they were considering a change of provider but nearly half have NEVER switched and here are the top reasons why.

12th Jul 2019 (7 Comments)

The UK Internet Service Providers Association (ISPA) last night confirmed the winners of their 21st annual 2019 internet industry awards, which among other categories saw Hull provider KCOM scoop the win for “Best Consumer ISP” and altnet FTTH provider TrueSpeed come out top as the “Best Rural Broadband” ISP.

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