Home » UK ISP News Archive » Daily Archives: July 10, 2019 (9 Posts Found)

ISP News Archives for July 10, 2019

Mobile Firm giffgaff Accused of Providing Inaccurate Info. to Ofcom

10th Jul 2019 (4 Comments)

Mobile operator giffgaff (O2 MVNO) is facing a new challenge after Ofcom said they found “reasonable grounds for believing” that the UK firm may have provided “inaccurate information” in response to two requests, which were sent during the course of a probe into allegedly “inaccurate” billing.

Ofcom Investigate “Extraordinary” Billing Accuracy Failure at O2 UK

10th Jul 2019 (1 Comment)

The telecoms regulator has opened an investigation into mobile operator O2 and its compliance with their billing rules (General Condition 3.2), which requires providers to ensure that their charges are accurate and represent the services received by the customer. Apparently they’ve suffered an “Extraordinary Performance Failure.”

Ofcom Probe EE and Sky Mobile for Possible Breaches of Net Neutrality

10th Jul 2019 (12 Comments)

Ofcom UK has today said that they’re currently probing two zero rated services from EE (‘Music and Video Passes’) and Sky Mobile (‘Sky Watch’) over possible breaches of the EU’s rules for protecting Net Neutrality (i.e. there must be no serious blocking or slowing of access to legal websites or internet services).

UK ISP Aquiss Offer FREE FTTP Superfast Home Broadband Setup

10th Jul 2019 (4 Comments)

Shropshire-based ISP Aquiss has introduced free setup (normally £100) on their Fibre-to-the-Premises (FTTP) based unlimited “superfast broadband” packages during July 2019, which is on top of their existing 50% discount on monthly rental for the first three months of service.

BitStreme ISP Brings 1Gbps Fibre and Wireless to Bedfordshire UK

10th Jul 2019 (0 Comments)

UK ISP BitStreme (BitBahn.io) has today announced that they’ve launched their new 1Gbps capable hybrid fibre optic and Microwave wireless broadband network to cover three locations around Bedfordshire, which will very soon be followed by additional areas in Essex and Kent.

Shell Energy Slash UK FTTC Broadband and Phone Prices for Summer

10th Jul 2019 (4 Comments)

Energy supplier and UK ISP Shell Energy (formerly First Utility) has heavily discounted their broadband and phone packages for new subscribers, which for example cuts the price of their top 63Mbps (average speed) package from £34.99 to £26.99 per month for the first 18 months of service.

ISPA Pulls UK Internet Villain Category Over Mozilla DoH Fallout

10th Jul 2019 (10 Comments)

One embarrassment too many. The UK Internet Service Providers Association (ISPA) has, at the 11th hour, decided to scrap the “Internet Villain” category from their annual industry awards event, which came after a global backlash over their decision to nominate Mozilla due to their DNS-over-HTTPS (DoH) push.

ASA Ban TalkTalk UK ISP Adverts for Misleading Better WiFi Claims

10th Jul 2019 (15 Comments)

Budget ISP TalkTalk has become the third broadband provider this year to have several adverts banned by the Advertising Standards Authority (ASA) over misleading claims about the WiFi performance of their bundled router hardware, which occurred after a complaint by BT prompted the watchdog to investigate.

Cityfibre UK Ramps Up Work on Bournemouth’s 1Gbps FTTH Network

10th Jul 2019 (4 Comments)

Cityfibre’s £35m investment to upgrade and extend their Gigabit capable Fibre-to-the-Home (FTTH) broadband network in the south coast UK city of Bournemouth (Dorset), which is being supported by ISP partner Vodafone UK, appears to be moving up a gear this month with work starting in areas north of Wallisdown Road.

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