ISP News Archives for September 15, 2019

The Offa Community Council in Wrexham (Wales) is to lodge a complaint with the main town council after local residents in several areas complained about Virgin Media’s “terrible” street works, which had been left like a “snails tail” and some driveways were inaccessible for over a week.

The fallout from last year’s troubled migration to a new billing platform has continued after broadband ISP Plusnet confirmed that, in yet another blunder, their system failed to take payments from hundreds of customers for a period of several months. As a result some subscribers are about to be hit with a large backdated bill.