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18th Dec, 2012 (1 Comment)

Ofcom has today published its latest Q3-2012 customer complaints report for the UK’s largest fixed line broadband and phone providers (i.e. those with a market share of +4%). Happily TalkTalk continued to see fewer complaints but Orange UK’s service, which is now rebranded under EE, has seen consumer anger skyrocket.

18th Dec, 2012 (0 Comments)

The City of London Corporation has claimed to be “the first global financial centre” to offer a “comprehensive” free wireless internet service to everyone after they extended their partnership with The Cloud (BSkyB) by making the existing public wifi network available on an “unlimited” instead of restricted basis.

18th Dec, 2012 (0 Comments)

The £132m “Big Build” Superfast Cornwall project, which aims to make BT’s superfast broadband ISP services available to “at least” 80% of premises in Cornwall and the Isles of Scilly by the end of 2014, has connected 17,000 customers in the region and reached Britain’s most southerly community (Lizard Point).

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17th Dec, 2012 (11 Comments)

BT has today officially signed and detailed the joint £56.6 million Borders Broadband project, which uses public money to help make superfast broadband (24 to 30Mbps+) services reach 90% of homes and businesses in Herefordshire and Gloucestershire by the end of 2016 and 100% by 2018.

17th Dec, 2012 (0 Comments)

The fate of the government’s £150m Mobile Infrastructure Project (MIP), which aims to help “at least” 98% of UK people gain access to a Mobile Broadband (3G or 4G) service by the end of 2017, is still hanging in the balance after the deadline for agreement passed last month.

14th Dec, 2012 (6 Comments)

The Department for Education (DfE) has published its response to the recent consultation on improving Parental Internet Controls. The report found only minimal support for the enforced approach that would require ISPs to block access to adult websites by default, although the UK government still intends to toughen the existing Active Choice system.

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14th Dec, 2012 (0 Comments)

Proposals for a controversial change to the current International Telecommunications Regulations (ITR), which some country’s fear could have potentially opened the door to a new Net Neutrality busting internet tax or wider online censorship, has been fragmented after the UK, USA and Canada refused to sign the new treaty.

14th Dec, 2012 (0 Comments)

Guests of the Thistle hotel chain, which are part of the wider Guoman Hotel Management (UK) Limited group, will be pleased to learn that all ten of their establishments in London can now benefit from a free wireless internet (wifi) service thanks to a new BT Wifi network.

14th Dec, 2012 (1 Comment)

The North Yorkshire (England) village of Ainderby Steeple has become the first UK community to deploy a new superfast broadband ISP service by using public funds from the government’s Broadband Delivery UK (BDUK) office. The money helped to upgrade one of BT’s local street cabinets with the latest up to 80Mbps capable Fibre-to-the-Cabinet (FTTC) technology.

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13th Dec, 2012 (2 Comments)

Internet and phone provider Direct Save Telecom has accused some of the UK markets biggest broadband ISPs of “purposely downplaying the contract escape clause” so as not to risk losing customers while simultaneously enforcing “substantial” price rises.

13th Dec, 2012 (0 Comments)

Mobile operator EE (4GEE) has this morning announced that its new 4G (LTE at 1800MHz) based superfast Mobile Broadband network will be expanded to cover a further 17 new cities in the United Kingdom by March 2013.

13th Dec, 2012 (3 Comments)

Thousands of internet users have been knocked offline this morning after BT’s 20CN and 21CN broadband network in Scotland, Northern Ireland and some of North West England was hit by an unspecified fault at one of the operators “metro nodes” in Scotland. Multiple UK ISPs are being affected.

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13th Dec, 2012 (0 Comments)

Ofcom has released its annual 2012 International Communications Market Report (ICMR), which looks at the adoption, coverage and the uptake of broadband, phone, mobile, TV and radio services across 17 major countries. The report found that the UK was one of the cheapest markets and our superfast broadband (30Mbps+) availability compares favourably.

11th Dec, 2012 (12 Comments)

The British Phonographic Industry (BPI), a trade body for the UK music industry, has ordered its solicitors to use legal pressure in order to force the minor political Pirate Party to shut an internet proxy server that allows access to the banned Pirate Bay website.

11th Dec, 2012 (2 Comments)

The UK communications regulator has today begun the long awaited and much delayed auction of 4G (LTE) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz) by opening the process up to the first official applications from Mobile Network Operators (MNO) and related firms.

11th Dec, 2012 (1 Comment)

Cable operator Virgin Media has this morning confirmed that its FREE public wireless internet (wifi) service is now available from a further 20 London underground tube stations, which brings the total coverage to 92 stations and an additional 28 stations are due to come online in early 2013.

11th Dec, 2012 (8 Comments)

The Joint Committee responsible for conducting pre-legislative scrutiny of the UK government’s Draft Communications Data Bill, which threatens to expand internet snooping laws by forcing ISPs into logging a bigger and more accessible slice of your online activity, has today described the proposed new laws as “overkill” and called for it to be “significantly amended“.

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