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General ISP Article Archives

Top of the Worst – Annual Summary of UK ISP Advertising Complaints

29th Dec 2014 (12 Comments)

Mirror.. mirror on the wall, which broadband ISP will suffer the most upheld advertising complaints of them all. As another year passes by, ISPreview.co.uk takes a quick look back to see how many complaints fixed line broadband providers garnered from the United Kingdom’s Advertising Standards Authority (ASA) and whether tougher action is needed to stop abuse.

ISPA Name the WINNERS of their 2014 UK ISP Internet Industry Awards

10th Jul 2014 (1 Comment)

The UK Internet Service Providers Association (ISPA) has tonight announced the winners of its 16th annual 2014 Internet Industry Awards, which saw Hyperoptic’s urban FTTH service pick-up the prize for ‘Best Superfast Broadband’ and PlusNet secure a win as the ‘Best Consumer Fixed Broadband’ provider. But there were many more categories and awards.

The Fastest UK Mobile Broadband Operators in London – 2014 vs 2013

2nd Jun 2014 (3 Comments)

RootMetrics has published its latest biannual study of Mobile Broadband (3G and 4G) performance across the city of London (England), which conducted 88,670 tests during March 2014 to reveal that EE still deliver the fastest download (17.8Mbps) and upload (9.3Mbps) speeds. But rivals O2, Three UK and Vodafone are improving.

PlusNet UK Prep Product Refresh and Half Price Unlimited Fibre Broadband

30th May 2014 (25 Comments)

Internet provider PlusNet has cut the cost of its superfast ‘Unlimited Fibre Broadband and Calls’ (FTTC) package in half from £19.99 to just £9.99 a month for the first 6 months of service. Meanwhile there are also plans for another rise in the cost of line rental and a product refresh to simplify their packages.

AAISP Boss Highlights the Problem of Virgin Media’s Fibre Optic Claim

27th May 2014 (35 Comments)

The complaints department for cable operator Virgin Media has admitted that one of its leaflets was “worded badly” after the Managing Director of broadband provider AAISP (Andrews and Arnold), Adrian Kennard, complained that their claim of using a “fibre optic cable to install the services at the customers property” was misleading.

UPDATE ISPs Set to Agree Weakened Voluntary Internet Piracy Warning Letters

9th May 2014 (15 Comments)

A new report claims that the United Kingdom’s four largest home broadband ISPs (BT, TalkTalk, Sky Broadband and Virgin Media) are expected to imminently agree a controversial new Voluntary Copyright Alert Programme of Internet piracy warning letters with the Motion Picture Association and British Phonographic Industry.

UK PostOffice Tweaks its Broadband and Phone Prices

31st Mar 2014 (4 Comments)

The Post Office has quietly tweaked their broadband and phone prices, which sees the standard cost of line rental increase from £12 to £13 inc. VAT per month, while the price of broadband access has fallen to compensate and you now get a £50 bill credit. Sadly free UK evening calls have been removed.

BT and EE Finalise and Sign UK Mobile Virtual Network Operator Deal

25th Mar 2014 (2 Comments)

BT has today signed a multi-year agreement that will allow them to build a new Mobile Virtual Network Operator (MVNO) platform and services using EE’s 2G, 3G and 4G based network in the United Kingdom, which also means they’ll be “carefully” parting ways with their existing MVNO partner Vodafone UK.

Gigaclear Bring 10Gbps Fibre Optic Broadband to Oxfordshire Business Park

14th Mar 2014 (21 Comments)

Fibre optic broadband ISP Gigaclear has announced that firms on the Kingston Business Park (Kingston Bagpuize) in Oxfordshire now have the ability to order an up to 10,000Mbps (Megabits per second) capable Fibre-to-the-Premises (FTTP) based Internet service, which is a lot better than BT’s old up to 8Mbps ADSL connectivity.

UPDATE BSG Claim UK Businesses Failing to Capitalise on Faster Broadband

6th Mar 2014 (0 Comments)

A new report from the Broadband Stakeholder Group (BSG), which is a sometimes controversial think-tank for the Government on matters of broadband policy, has warned that Small and Medium Sized Enterprises (SMEs) across the United Kingdom are failing to unlock the “commercial potential” of faster broadband connectivity.

UPDATE2 EE UK Offers FREE Connection to Superfast Fibre Broadband

10th Feb 2014 (2 Comments)

Communications provider EE will today remove the £50 connection fee from their superfast “Unlimited Fibre Broadband” (FTTC) packages, which offer speeds of up to 76Mbps and currently also benefit from a 3 months half price discount.

UPD EE UK Deploy Partial Fix for BrightBox Broadband Router Security Woes

7th Feb 2014 (0 Comments)

The fixed line broadband ISP division of mobile giant EE has begun to deploy a crucial firmware update to plug the many holes in its older BrightBox 1 routers. Unfortunately some of the vulnerabilities have yet to be fixed.

Quickline Saves Lincolnshire Wireless ISP Linpop from Going Bust

21st Nov 2013 (1 Comment)

Linpop (Linpop Broadband Now), a small fixed wireless broadband ISP that serves residents and businesses in the Trent Valley area of rural North Lincolnshire (England), has been rescued (merger) for an undisclosed sum by local provider Quickline after it fell into administration last month.

UPD Sky Broadband Criticise BT Openreach UK for Consistently Poor Service

23rd Sep 2013 (20 Comments)

BTOpenreach, which is responsible for maintaining BT’s national UK network, has said that it’s always “working to improve” its service after at least two ISPs – Sky Broadband (BSkyB) and TalkTalk – both criticised their service quality ahead of Ofcom’s on-going review of the fixed telecoms market.

UPDATE Rights Holders Want Big UK ISPs to Block EZTV and Yify-Torrents

19th Jun 2013 (8 Comments)

Some of the country’s broadband ISPs have told ISPreview.co.uk that Rights Holders are putting pressure on them to prevent their broadband customers from being able to access two extra website (EZTV and Yify-Torrents), which have both been accused of facilitating internet copyright infringement (piracy).

Broadband ISP UKFSN Dissolved But Will Continue to Function

18th Jun 2013 (2 Comments)

The UK Free Software Network (UKFSN), a small internet access and web hosting provider that helps to fund free software projects from its profits, has today officially been struck off and dissolved by Companies House (company no. 05292112). But happily the ISP is not dead and will continue to operate.

Superfast Cornwall UK Project Hits Fibre Broadband Coverage Milestone

12th Jun 2013 (2 Comments)

The joint £132m public and privately funded “Big Build” Superfast Cornwall project, which aims to make BT’s superfast broadband (FTTC/P) technology available to 95% of local premises by the end of 2014, is now covering 75% of the area.