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Articles for Category Tag - Awards

UPDATE ISPA Reveal Finalists for its 2013 UK Internet Industry Awards

16th May, 2013 (0 Comments)

The UK Internet Service Providers Association (ISPA) has today announced the official shortlist of potential winners for its 15th annual 2013 internet industry awards, which has seen broadband providers like PlusNet, KC and Hyperoptic gaining the most nominations across multiple categories.

EE and Three UK Named Fastest Mobile Broadband Operators in Hull

14th May, 2013 (0 Comments)

A new RootMetrics study of Mobile Broadband performance in Hull (East Yorkshire, England) has revealed that EE was the fastest mobile operator with an average download speed of 9.6Mbps and an upload of 5.5Mbps (Megabits per second). Three UK became the distant runner-up with O2 and Vodafone delivering the slowest performance.

Big UK ISPs Should Make Critical Support Contacts Easier to Find

13th May, 2013 (8 Comments)

At some point nearly all of us, for good or ill, will need to contact our broadband ISP or phone provider but how hard is it to find the correct details and what sort of support services are on offer? ISPreview.co.uk took a long look at ten of the UK’s best known providers to see how they compared.

PlusNet, Virgin Media and Sky Broadband Top Simplifydigital 2013 ISP Awards

5th April, 2013 (3 Comments)

The annual Simplifydigital.co.uk Customer Choice Awards 2013, which took place this week, have awarded most of this year’s accolades to Sky Broadband, PlusNet and Virgin Media. Budget ISP TalkTalk also picked up the Innovation Award for being the first to launch a new TV service based off the YouView (IPTV) technology.

Ofcom Labels EE as UK Home Broadband ISP with Most Complaints

28th March, 2013 (7 Comments)

Ofcom has today published its latest quarterly customer complaints report for Q4-2012, which saw complaints against Orange UK’s (EE) fixed line Home Broadband service skyrocket to be double the level of any other ISP.

Zen Internet and PlusNet Top Which UK Best Broadband ISP Awards

21st March, 2013 (0 Comments)

The latest biannual Which? magazine consumer survey of broadband ISP reliability, value, performance and general customer satisfaction has awarded its Recommended Provider status to several UK ISPs and phone providers including Zen Internet and PlusNet.

ITSPA Reveals UK Internet 2013 VoIP Award Winners

7th March, 2013 (0 Comments)

The Internet Telephony Services Providers’ Association (ITSPA), a trade body for the United Kingdom’s VoIP industry, has announced the winners of its 5th annual 2013 ITSPA Awards. This year the gong for Best Consumer provider went to Localphone and BT was the runner up.

Sky, Virgin Media and PlusNet Top UK Home Broadband 2013 ISP Awards

2nd February, 2013 (2 Comments)

A new Home Broadband Survey 2013, which combined the results from 50,000 speed tests with consumer research from OnePoll, has named PlusNet the best broadband provider in the United Kingdom after it secured the highest scores across most categories (e.g. speed satisfaction, support and reliability).

The UK Best Broadband ISPs for 2013 – ISPreview Editors Pick

7th January, 2013 (22 Comments)

Choosing the right broadband ISP for your needs isn’t easy, especially in the United Kingdom’s aggressively competitive market that bombards consumers with a confusing array of different options and where performance varies based on a multitude of often opaque factors. So here’s our editors pick for 2013, which we hope will make your life a little easier. IMPORTANT: This article has now been superseded by the new 2017 edition – The Best Broadband ISPs for 2017.

UPDATE EE UK Overtakes TalkTalk as Broadband ISP with Most Complaints

18th December, 2012 (1 Comment)

Ofcom has today published its latest Q3-2012 customer complaints report for the UK’s largest fixed line broadband and phone providers (i.e. those with a market share of +4%). Happily TalkTalk continued to see fewer complaints but Orange UK’s service, which is now rebranded under EE, has seen consumer anger skyrocket.

Sky Broadband Tops Ofcom Study of UK ISP Customer Service Satisfaction

4th December, 2012 (1 Comment)

The UK communications regulator, Ofcom, has today published its latest study of customer service satisfaction among the biggest telecoms operators and revealed that Sky Broadband (BSkyB) comes top for both its fixed line broadband, TV and phone services, while O2 was rated the best for mobile providers.

O2, PlusNet and BT Dominate Annual 2012 CC Broadband ISP Awards

23rd November, 2012 (6 Comments)

The annual Customer Satisfaction Awards 2012 from ConsumerChoices.co.uk, which are based on feedback from more than 11,000 UK people, has seen broadband ISPs O2, PlusNet and BT dominant most of the categories with O2 picking up the gong for Overall Winner.

uSwitch Award Fastest 3G Mobile Broadband Network Gong to Three UK

16th November, 2012 (10 Comments)

The annual uSwitch.com Mobile Awards 2012, which took place this week in London’s Covent Garden (Circus) area, have named Three UK as the Best Mobile Network and the Fastest Network for 3G based Mobile Broadband speeds. The operator was also crowned as the best network for roaming.

UK ISP PlusNet Scoops Best Broadband Supplier of the Year Award

9th November, 2012 (4 Comments)

The editors and readers of Computer Shopper magazine have awarded PlusNet the Best Broadband Supplier of the Year accolade at their annual 2012 awards ceremony.

UPD Ofcom UK Report Fall in Broadband ISP Complaints – TalkTalk Still the Worst

26th September, 2012 (3 Comments)

The communications regulator, Ofcom, has today revealed its latest customer complaints data for the UK’s largest fixed line broadband and mobile providers (those with a market share of +4%), which covers the second quarter (Q2-2012). Happily ISP complaints saw a sharp fall but TalkTalk remains the provider with most complaints.

Broadband ISP Zen Internet Named Which UK Recommended Phone Provider

18th September, 2012 (0 Comments)

Consumer affairs magazine Which? has named broadband provider Zen Internet as one of only three phone operators to win Recommended Provider status for its standalone home telephone service.

Broadband Provider Zen Internet Wins PC Pro 2012 Best UK ISP Award

11th September, 2012 (6 Comments)

Computing magazine PC Pro has announced the winners of its annual PCPro Excellence Awards 2012, which saw Zen Internet win the Best ISP gong for a ninth time (overall satisfaction score of 93%). Meanwhile BE Broadband (83%) and PlusNet (83%) walked away as runners up. Sadly other ISPs didn’t do quite so well.