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The following page displays a list of all the broadband ISP reviews posted by zofbtb (display name) to this system. Reviews can be edited by both the author and admins.
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ISP Reviews by zofbtb

 John Lewis Broadband (Broadband Fixed Line)
Posted: 14th Sep, 2020    By: zofbtb
Good migration from Talk Talk. Not much in the way of correspondence before the migration day but sms messages to say phone had moved over then, 2 hours later, that the VDSL had switched.

Can't vouch for the router as I'm using my own. Speed is the same, give or take, as Talk Talk. Price is ok especially if you factor in Quidco and the £75 JL voucher - we need a new microwave anyway so that's fine. Nice to be able to use the landline a bit more now.

Would have moved to Uno but they currently don't do migrations from Talk Talk.

Time With Provider: 3 Weeks
Package Name:
Value
Speed
Support
Services
 TalkTalk (Broadband Fixed Line)
Posted: 29th Mar, 2019    By: zofbtb
There is a big issue with them insisting on a new line when you already have one. I even got them to call me on the land line to prove it! It probably doesn't affect everyone but, for me, it made the online checker incorrect: using my existing land line number gave a "can't get Talk Talk fibre" message when I can. I ended up just putting in the postcode.

I'm currently with First Utility who, like the Post Office, actually use Talk Talk to provide the service!

In short, it looks like I'm having to get a new line when I don't need one (and probably lose the number I've had for 15 years). Promised it won't cost me anything.

They need to update their database or just query BTO directly to check if there is an existing line.

UPDATE 7/3/19 Engineer's appointment was changed from the 8th to the 14th. Waste of taking a day off work. Contact TT 4 times to say I can't make the 14th(and shouldn't need an engineer anyway - just a stop start on the line). Now without broadband for at least a week.

UPDATE 29/03/19
Engineer Seemingly did't do much except test the line with a gadget. DLM has slowly upped my speed over the last fortnight. The router is good but they've stripped the firmware to the basics. Although it is easy to configure,there are still a few bugs (forgetting named devices, changing reserved IP address range etc)

Time With Provider: 1 Weeks
Package Name:
Value
Speed
Support
Services
 uno (Broadband Fixed Line)
Posted: 22nd Aug, 2017    By: zofbtb
I've been using Uno Broadband Talk Surf (ADSL) for the past 16 months. The only reason I'm leaving is that Talk Fibre isn't available where I live.

Pros: excellent support, good value (~£23/month), cheap PAYG calls, used TT Business so I could tweak the SNR on my router to get 17Mbps, free web hosting with PHP and a MySql database.

Cons: website looks a bit dated - could do with being made responsive (not that it affects the service) and Talk Fibre coverage is limited.

Time With Provider:
Package Name:
Value
Speed
Support
Services
 Shell Energy (Broadband Fixed Line)
Posted: 07th Sep, 2017    By: zofbtb
Was very happy with Uno's ADSL but needed more speed with the family using up a lot of bandwidth. No "Talk Fibre" here so looked around at options. Narrowed it down to First Utility or Zen (who had a good offer a few weeks ago) or Cloudscape. The Quidco cash back, savings with their gas and electric and the promise of no increases during the contract swung it.

I am getting very close to the expected 38Mbps / 10Mbps. I'm using my own router (PPPOE, VLAN ID 101, 802.1p 1, login and password from calling 01926328002). Theirs is a Technicolor 588v2.

First Utility's broadband is based off TalkTalk wholesale.

Time With Provider:
Package Name:
Value
Speed
Support
Services
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