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itguru's Review for Firefly

 Firefly (Broadband Fixed Line)
Posted: 12th May, 2015    By: itguru
Full Star Full Star Full Star Full Star Half Star
Title: Surf Anytime
Having been previously with Zen via EE. I have to say I have been extremely surprised how good such an independent ISP was, Surf Anytime. When I spoke to Andy, Martin & Danny, they all sympathized in how my experience with the previous ISP's, when my line was cut by an abrupt cease order. So my phone line was not moved, whether it was my own fault or not. The fact that Surf Anytime has me back online within 5 days! Having been a former IT Support Analyst, I kept checking the router, to see if it was syncing up. I put the order through from May 1st and was online by the 5th May! I'm on the unlimited package with phone line. Its amazing, how good its been since the switch over from Zen. Which I have to say provided a great connection. Zen's handling of the situation could have been much better! Well, as they say, one's loss is another one's gain! Thank you Andy, Martin & Danny. Surf Anytime are definitely one of the best out of the top 10 ISP's in the country. They really care about their customers and they are very good at what they do.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Half Star
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