I\\\'ve been with Virgin.net (media) for over 5 years and have a dial-up PAYG and an ADSL account with them. I have (up till a month ago) had no problems and any minor issues have been addressed very quickly.

However.....NOW since NTL and the rest were swallowed up it\\\'s all gone completely pearshaped. My dial-up is capable of a greater download speed than the ADSL and Virgin support (India) have not a clue as to what is going on and it would appear that they do not care a tot.

I have been patient and carried out all their tests all to no avail. I am seriously disappointed but will be looking for a new ISP now. Shame as everything was good.