Sky Broadband










Product Ratings
- Services
- 62%










- Support
- 56%










- Speed
- 66%










- Value
- 71%










I didn't think much of Sky for years. But after trying the services they provided, they aint so bad! give them a try. Not the best but no body really is... The speed was as expected and had no problems with contacting Sky with any queries. They won't disappoint.
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XILO provided excellent service, but at a cost. When my speeds started to drop (not in a major way) I started to look around for another provider. When I found out that Sky and Talk Talk had LLU enabled my local exchange and I had recently installed SKY HD I thought the price quoted for the `full Sky package` was hard to refuse.
With the increase in speed, saving money each month and truly unlimited service. I'm very happy and can recommend it if you're on a LLU connection.
But watch out for one issue, in my opinion very unfair to the end user. When I switched over to SKY, I requested and received a MAC code, I made a point of phoning SKY to make sure they had received it. XILO informed me that unless the MAC code was used, the service would end up being a cease NOT migration, and I would receive a £30.00 `termination charge`. Sky failed to use the MAC, no amount of e-mails or phone calls to both SKY and XILO could sort it out. The Ofcom should look at this matter. Otherwise very happy with SKY.
With the increase in speed, saving money each month and truly unlimited service. I'm very happy and can recommend it if you're on a LLU connection.
But watch out for one issue, in my opinion very unfair to the end user. When I switched over to SKY, I requested and received a MAC code, I made a point of phoning SKY to make sure they had received it. XILO informed me that unless the MAC code was used, the service would end up being a cease NOT migration, and I would receive a £30.00 `termination charge`. Sky failed to use the MAC, no amount of e-mails or phone calls to both SKY and XILO could sort it out. The Ofcom should look at this matter. Otherwise very happy with SKY.
Review Ratings
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After being with Xilo on ADSL Max for almost 2 years (moved from Sky Connect within the 14 day period), moved back to Sky after they updated our exchange to LLU. What a difference to the Connect service :-)
Since moving to Sky LLU, after the first 3 days of DLM at 4Mb, the connection has been great. Just switched onto the Gamer Profile to reduce the latency. Currently running at 18Mb and the ping speed is only slightly slower than with Xilo.
The increase in speed, saving money each month and truly unlimited service, no traffic management, no limits. I'm very happy and can recommend it if you're on a LLU connection.
Since moving to Sky LLU, after the first 3 days of DLM at 4Mb, the connection has been great. Just switched onto the Gamer Profile to reduce the latency. Currently running at 18Mb and the ping speed is only slightly slower than with Xilo.
The increase in speed, saving money each month and truly unlimited service, no traffic management, no limits. I'm very happy and can recommend it if you're on a LLU connection.
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Great speeds and it has never let me down, the sync speed is good for the distance and cheap.
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SkyBB can be very slow. On the Connect 8Meg service I got 105K. I was promised LLU by the start of 2008, but now told it will not be comming to my exchange!
15/09/09
Still slow but with slight improvment since fitting iPlate (£7.00)
Now switched to Plusnet ADSL2+ - great!!
15/09/09
Still slow but with slight improvment since fitting iPlate (£7.00)
Now switched to Plusnet ADSL2+ - great!!
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