Plus net have terminated my contract twice now. once was at my request which was later stopped but they failed to stop it. This was finally sorted but took about 3 days of no service. Then last week i started to get emails about my service being terminated in 7 days. I contacted them and was told this was done in error and they will cancel the cancelation. Today is 7 days later and my phone and internet went off. I called again and found out that they didn't stock the cancelation as they said they had and now they have to wait till the termination order is complete so they can set me up a new account which will take unto 2 WEEKS. So i asked to speak tot he complaints team as was told i need to write them an email. Idiots they have just cut me off how do i send them an email? Now i have a massive problem as i work from home and rely on the internet for work.