Virgin failed to transfer my line to a new address on time.( this took 4 phone calls to correct)

Virgin lied about the services I had with them (1 adviser says I have line rental with them, the other said no).

Virgin changed my username and password and never informed me.
(this took 3 phone calls until someone finally told me)

Virgin disabled my account after 7 days without prior warning and for no reason.
( this took 12 phone calls )

Virgin charged ME! because THEY disabled my account.

Virgin wanted to charge again for reactivation, this is the point when I told them to shove it.

Virgin customer support is housed by inept, unhelpful, annoying staff who have NO desire or are skilled enough to resolve your problems.

Virgin customer support has no system to save information about your problem, you must explain it to every single adviser.

Virgin did not have the capability to send me an email confirming my account was closed, what a failure.