Virgin Media
I've been with virgin Media (Blue Yonder) cable service since Red Hot Ant decided to shut up shop in 2001. Obviously, speeds have increased over the years, started off with 512Kb/s through the free upgrades to 10Mb/s. Over all this time, I've always received the download speeds advertised except the very few times when I've hit the traffic management limit.
A few months ago, I upgraded to the 50Mb/s, obviously at extra cost, and I get the full advertised speed. Now, VM are bringing in a 120Mb/s service. All customers currently on 50 100Mb/s service will be upgraded to 120Mb/s. %0Mb/s customers apparently won't pay any more, and 100Mb/s customers will see a reduction in price down to the 50Mb/s level.
In all this time, I've lost broadband connection only about five times, but the email system goes down on a regular basis. Unfortunately, getting hold of customer services doesn't usually get you anywhere, as they say they don't know of any problems, and they try and convince you it is your equipment at fault.
Other than that, I'm very pleased with the service I've received over the years.
A few months ago, I upgraded to the 50Mb/s, obviously at extra cost, and I get the full advertised speed. Now, VM are bringing in a 120Mb/s service. All customers currently on 50 100Mb/s service will be upgraded to 120Mb/s. %0Mb/s customers apparently won't pay any more, and 100Mb/s customers will see a reduction in price down to the 50Mb/s level.
In all this time, I've lost broadband connection only about five times, but the email system goes down on a regular basis. Unfortunately, getting hold of customer services doesn't usually get you anywhere, as they say they don't know of any problems, and they try and convince you it is your equipment at fault.
Other than that, I'm very pleased with the service I've received over the years.
Review Ratings
- Services
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- Support
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- Speed
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- Value
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