Download average speed: T-Mobile saw a massive fluctuation in results, but its massive lead in top speeds saw its average come out on top at around 1.9Mb. Virgin Media had much more consistent results, averaging 1.5Mb, while it was a similar story with Vodafone (1.2Mb). The rest averaged below 1Mb, with O2 (0.8Mb) getting a better average, but suffering the most failures. 3 just pipped Orange, but both were around the 0.5Mb mark. Everyone improved a little on last year, with only T-Mobile's significant top-end improvement making a big move overall.

Upload average speed: Virgin Media came out on top by a significant distance, managing an impressive average of more than 1Mb. Both T-Mobile and 3 averaged more than 0.6Mb, big improvements on last year, while being a little erratic. Vodafone, O2 and Orange were at least consistent around the 0.3Mb mark - small progress for Orange, a stand still for O2 and a fall for Vodafone.